Solving the Logistics issues of International Genesis

International Genesis, a service provider in the Telecom sector in Nepal is moving forward with the vision of becoming the largest & most trusted service provider company in the Telecom sector of Nepal. Located in Balkumari, Lalitpur; IGenesis contributes to the concept of a Digital and Brighter Nepal by contributing to the Telecom industry through Excellent construction-building Capabilities and Expertise in Turnkey solutions, Switch Planning, End to End Network Orchestration, and many more.
They also undertake task-based projects requiring the delivery of tangible results in the form of either cell site production or network quality improvement and have consistently met or exceeded Key Performance Indicators.

The Logistics Problem

International Genesis, a service provider in the Telecom sector in Nepal is moving forward with the vision of becoming the largest & most trusted service provider company in the Telecom sector of Nepal. Located in Balkumari, Lalitpur; IGenesis contributes to the concept of a Digital and Brighter Nepal by contributing to the Telecom industry through Excellent construction-building Capabilities and Expertise in Turnkey solutions, Switch Planning, End to End Network Orchestration, and many more.
They also undertake task-based projects requiring the delivery of tangible results in the form of either cell site production or network quality improvement and have consistently met or exceeded Key Performance Indicators.

  • Availability of vehicles in areas Rural areas: Nepal has challenging terrain, and many rural regions are difficult to access. As a result, getting suitable vehicles to transport equipment, tools, and workers might be difficult. Because of the lack of infrastructure in some locations, the vehicles used must be sufficiently durable to deal with severe terrain.
  • Replacement issue in case of vehicle breakdown: Due to the difficult terrain, vehicles used by the telecom sector may break down frequently, causing considerable delays in service delivery. Backup vehicles must be available to guarantee that services can continue even if one of the vehicles breaks down. Finding adequate replacement vehicles, on the other hand, might be difficult, especially in distant rural locations.
  • Slow service by local drivers: Local drivers may be unable to give 24-hour vehicle service to ISP firms to repair technical difficulties. Furthermore, they may lack sufficient knowledge or experience to deal with any developing technical issues, which might further postpone problem resolution.

Finding Upaya

Upaya observed that International Genesis was experiencing logistical issues that were hampering its capacity to deliver efficient and effective services to its consumers. Upaya also did a telecom industry analysis and identified International Genesis as a possible client who may benefit from its logistical solutions.
Upaya then approached International Genesis with a proposal outlining the logistical issues they had discovered and how their logistics solutions may assist in resolving those issues. They provided a problem-solving strategy and proposed a feasible solution that might assist International Genesis in overcoming its logistical issues and improving its overall logistics operations.

After Upaya Handled the Logistics

After Upaya took over International Genesis’ logistics, the firm saw a considerable boost in its capacity to deliver efficient and effective services to its consumers. The following are the most significant changes:

  • Live time tracking system: Upaya offered a real-time tracking technology that allows International Genesis to monitor their vehicles in real-time. This tracking system delivers information on the vehicle’s exact location, mileage traveled, and time taken to reach the destination. This data enables International Genesis to better track the status of their deliveries and plan their operations.
  • Easy Replacement: If there were any problems with the vehicles, Upaya replaced them right away. This prevented International Genesis’ operations from being hampered by vehicle breakdowns or other concerns. Vehicle replacement on time also ensured that deliveries were completed on time and that customers were happy with the service.
  • Precise delivery of services: Upaya verified that the exact service was given by International Genesis’ requirements. This included ensuring that the appropriate vehicle was sent for each delivery and that everything inside was appropriately handled throughout travel. As a consequence, mistakes were reduced significantly and customer satisfaction increased.
  • Vehicles in good condition: Upaya supplied vehicles in good condition to rural regions with difficult geographical circumstances. This guaranteed that deliveries could take place in these locations.

Why Upaya became the best solution for them

Upaya has emerged as the ideal choice for International Genesis for a variety of reasons, all of which have considerably enhanced its logistical operations. The main reasons why Upaya is the most suitable answer for International Genesis are as follows:

  • Good customer service: Upaya delivers exceptional customer service, ensuring that International Genesis’s demands are handled quickly and effectively. They have a specialized team that is always accessible to respond to any concerns that may arise with them. This kind of customer care has assisted the company in optimizing its logistical processes and increasing overall efficiency.
  • Provides credit cycle: Upaya offers a credit cycle that allows any company to pay for its logistical services later. This has enabled International Genesis to better manage its cash flow and focus on its core business activities. The credit cycle also assures that they may continue to employ Upaya’s logistical services without fear of payment issues.
  • Punctuality of driver-partner: Upaya assures that its driver-partners arrive on time and deliver the products. Genesis has been able to improve its delivery times and ensure that its clients receive their products on time as a result of this. Driver-partners’ timeliness has also contributed to International Genesis’ reputation for dependable and efficient service.
  • Well-trained driver-partner: Upaya ensures its driver-partners are correctly qualified and prepared to handle a variety of commodities. This has aided Genesis in ensuring that its products are treated appropriately throughout delivery and are not damaged. Genesis has also improved the safety and security of its products during transportation due to its well-trained driver-partners.
  • Flexible behavior of drivers: Upaya’s driver-partners are adaptable in their conduct both on and off the job. This has allowed Genesis to manage its logistical operations more efficiently and avoid delays or interruptions caused by driver shortages. The adaptability of driver-partners has also aided Genesis in maintaining cost-effective and efficient logistical operations.

If you are experiencing similar difficulties as International Genesis, Mero Upaya may be the ideal answer for you. To learn more about Mero Upaya, call 9801883861 or 9801966713.

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