Regional Specialist – Nepalgunj
Regional Specialist – Nepalgunj
Location: Nepalgunj
Key Responsibilities:
- Expansion
- Must able to add resources on need basis that can be either associate. or riders.
- Must able to travel anywhere.
- Business
- Must able to generate business.
- Daily Communication and Coordination:
- Maintain daily communication with all associates across the region.
- Ensure smooth coordination between branches, hubs, and delivery teams.
- Inventory Management:
- Conduct daily inventory tally for all branches.
- Ensure accurate tracking and reporting of inventory status.
- Cash on Delivery (COD) Management:
- Perform daily checks of COD collected by riders.
- Sit with riders to address any discrepancies or missing updates in COD records.
- Ensure riders update their COD status regularly and accurately.
- Performance Monitoring:
- Review rider and branch performance on a weekly basis.
- Ensure key performance indicators (KPIs) are met and take corrective action if necessary.
- Cost Management:
- Analyze and report on weekly costs vs. revenue, including direct costs, indirect costs, mid-mile costs, and rider costs.
- Prepare and review weekly and monthly rider payment reports.
- Delivery Operations:
- Ensure that all goods received at branches or by riders are delivered the same day.
- For undelivered goods, ensure a proper note is written with valid reasons.
- Ensure timely forwarding of parcels from branches to the hub and facilitate the same across all branches.
- Proof of Delivery (POD) Checks:
- Conduct daily POD checks, cross-checking delivered and undelivered packets (minimum of 10 cases daily).
- Team Management:
- Conduct regular huddles with the team to ensure clear communication and address any issues.
- Hold weekly meetings with riders to discuss challenges and provide support.
- Travel Requirements:
- Be willing to travel to any location as needed to ensure smooth operations and address issues.
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